Big Bold Creamy 100ML Shortfill

No-Refund Policy

Thank you for shopping at Vape Mart. Please note that effective immediately, we have updated our refund policy to reflect our commitment to quality and customer satisfaction. We do not offer refunds on any purchases made through our website.

Exchanges for Faulty Items

If you receive a faulty item within the warranty period of 6 months, we will gladly exchange it for you. Please contact us via phone, email to discuss the issue and determine the best course of action.

Incorrect Items

In the rare event that you receive an incorrect item, please reach out to us with a picture of the incorrect item and your receipt. We will work to resolve the issue promptly.

Payment Refunds

If you are eligible for a refund due to extenuating circumstances, we will issue the refund to the original payment method used at checkout. Please note that refunds may take up to 5 working days to process. We appreciate your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact us.

Phone: +447857373733
WhatsApp: +447857373733
Email: Sales@vapemartuk.com

FREE DELIVERY IF ORDER OVER - £49.99

PLEASE NOTE : NO FREE DELIVERY ON BULK WHOLESALE LIKE BOX OF 10 OFFERS

ROYAL MAIL STANDARD DELIVERY (2-3 WORKING DAYS)

Deliveries are made Mondays to Fridays Only. The service is charged at £2.50. Orders placed will be dispatched on Next Working Day. The orders are delivered within 1-2 working days after dispatch. For orders placed on weekend, after 2pm Friday are dispatched on Next working day i.e. on Mondays.

ROYAL MAIL TRACK 24 (1-2 WORKING DAYS)

Deliveries are made Mondays to Fridays Only. The service is charged at £4.99. Orders placed before 2pm are dispatched on same day and orders placed after 2pm will be dispatched on Next Working Day. The orders are delivered within 1-2 working days after dispatch. For orders placed on weekend, after 2pm Friday are dispatched on Next working day i.e. on Mondays.

ROYAL MAIL TRACK 48 (2-3 WORKING DAYS)

Deliveries are made Mondays to Fridays Only. The service is charged at £3.99. Orders placed before 2pm are dispatched on same day and orders placed after 2pm will be dispatched on Next Working Day. The orders are delivered within 2-3 working days after dispatch. For orders placed on weekend, after 2pm Friday are dispatched on Next working day i.e. on Mondays.